DHL in 2018 was navigating a competitive global logistics landscape while investing in digitalization and network resilience. The parent company Deutsche Post DHL Group reported operating results that reflected steady growth, disciplined capacity management, and sustained commitment to customer solutions across regions.
Below is a detailed snapshot of DHL key metrics, strategy focus, and market positioning for 2018.
| Metric | 2018 Value | 2017 Value | Change |
|---|---|---|---|
| Group Revenue (EUR billion) | 52.1 | 46.9 | +11.1% |
| DHL Division Revenue (EUR billion) | 31.3 | 28.1 | +11.4% |
| DHL Operating Profit (EUR billion) | 2.9 | 2.6 | +11.5% |
| DHL EBIT Margin | 9.3% | 9.2% | +0.1 pp |
| Employees (FTE) | 285,000 | 275,000 | +3.6% |
| Investment (CapEx, EUR billion) | 2.1 | 1.9 | +10.5% |
DHL Express 2018 Performance Highlights
Revenue and Volume Growth
DHL Express generated strong momentum in 2018, driven by higher shipment volumes and premium service mix. Revenue gains were supported by improved unit revenue and network utilization.
Service Portfolio Expansion
The division expanded time-definite offerings, cross-border digital tools, and specialized logistics for healthcare and automotive sectors, strengthening value for global enterprise customers.
DHL Supply Chain 2018 Strategic Progress
Industry-Focused Solutions
DHL Supply Chain accelerated industry-specific platforms in life sciences, technology, and retail, aligning warehousing, transportation, and value-added services around client workflows.
Automation and Footprint Growth
Investments in automation, robotics, and facility expansions increased throughput and visibility, enabling scalable operations for large-scale contract logistics programs.
DHL Global Forwarding and Freight Division
Air and Ocean Freight Dynamics
Air capacity management and ocean service reliability remained priorities in 2018. Partnerships and slot rights helped mitigate port congestion and capacity peaks.
Trade Compliance and Sustainability
Enhanced trade compliance capabilities and eco-efficient transportation options supported customers facing increasing regulatory complexity and carbon targets.
DHL 2018 Market Position and Outlook
- Sustained top-line growth across divisions despite macroeconomic uncertainty.
- Focused investment in automation, compliance, and customer-centric solutions.
- Strong regional performance in Europe, Asia-Pacific, and Americas.
- Continued emphasis on risk management, data analytics, and ESG commitments.
- Strategic acquisitions and partnerships to expand industry capabilities.
- Enhanced digital tools for shipment tracking, documentation, and customer collaboration.
- Positioning for resilient, tech-enabled logistics in a volatile environment.
FAQ
Reader questions
How did DHL performance in 2018 compare to peer logistics groups?
DHL maintained faster revenue growth than many peers in 2018, underpinned by its diversified portfolio, emerging market exposure, and higher-margin service offerings.
What were the main drivers of DHL operating profit in 2018?
Operating profit growth stemmed from network rationalization, yield management, productivity initiatives, and disciplined overhead management across regions and functions.
Did DHL face any operational risks in 2018?
Yes, capacity constraints at key hubs, regulatory changes, and currency volatility posed challenges, which the company addressed through capacity swaps and hedging strategies.
What long-term priorities shaped DHL strategy in 2018?
Long-term priorities included digital platforms, sustainable logistics, talent development, and resilient network design to serve increasingly complex global supply chains.